Policy
Privacy
Last updated · June 2026
Who we are
This site is operated by El Khabya (the "Controller"). Contact for data matters: privacy@elkhabya.com. Full legal details are on our Impressum.
What we collect
- Order data: name, delivery and billing address, email, phone, and order contents.
- Payment data: handled by our payment processor; we do not store full card details.
- Account and contact data: details you provide when you write to us or subscribe to the newsletter.
- Usage data: basic technical information and cookies, as described below.
Why we use it (legal basis)
- To process and deliver orders, and provide support — performance of a contract (Art. 6(1)(b) GDPR).
- To send marketing where you have opted in — consent (Art. 6(1)(a) GDPR), withdrawable at any time.
- To meet tax and accounting obligations — legal obligation (Art. 6(1)(c) GDPR).
- To secure and improve the site — legitimate interest (Art. 6(1)(f) GDPR).
Processors
We share data only with providers needed to run the shop, for example our e-commerce platform, payment processor, and shipping carriers. Each acts under a data-processing agreement and only on our instructions. [List final processors here: platform, payment, shipping, email.]
Cookies
We use cookies necessary for the site to function (such as the cart) and, with your consent, analytics cookies to understand usage. You can manage non-essential cookies through the consent banner and your browser settings.
Retention
We keep order and invoice data for the period required by tax law, and other data only as long as needed for the purpose it was collected, after which it is deleted or anonymised.
Your rights
Under the GDPR you may request access, correction, deletion, restriction, portability, and object to certain processing. You may withdraw consent at any time and lodge a complaint with a supervisory authority. To exercise any right, email privacy@elkhabya.com.
International transfers
Where data is processed outside the EU/EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.